The fitting of your hearing aid is only the start of your journey to better hearing. With that in mind, we offer all of our customers ongoing inclusive after care as standard. Our after care services are provided free of charge and on an ongoing basis at all of our centres in Hanley, Burton on Trent and Lichfield.
Hearing Aid Follow Ups
Whether you already use a hearing aid or you’re totally new to them, we go above and beyond to help you get to grips with your new hearing system. This is done through free follow up appointments where your dedicated hearing specialist will talk to you about how you’re getting on and answer any questions you may have.
Follow up appointments also give us the opportunity to make any changes or adjustments to your hearing aid for maximum comfort and performance. We will also take the time to listen to your experiences and understand how you are feeling about your new hearing aid. With over 6,000 happy customers across Staffordshire, you can rest assured that when you choose Dove Hearing Centres for your local hearing care, you’ll receive ongoing professional support to help you to life to the fullest.
Free Hearing Tests
Depending on the outcome of your initial hearing test, our qualified audiologist will recommend that you return to Dove Hearing Centres for another hearing test. This can range anywhere between 18 months and 2 years depending on your needs.
During this free appointment, the full hearing test will be carried out again along with an in-depth examination of each ear. Your dedicated hearing specialist will also speak to you about how you are getting on and discuss your ongoing options in depth. If you have a hearing aid already, they will also carry out a series of checks to see if any adjustments are needed in order to improve your listening experience or comfort levels.
Contact Us At Anytime
Dove Hearing Centres aim to offer professional advice and care throughout your journey with us. If you experience a problem at any time with your ears, hearing, or hearing aid you can contact us at any time for support at our centres in Stoke-on-Trent, Lichfield or Burton-on-Trent.