CASE STUDIES - Customer Feedback on Our Products
Mrs J Ford , Upper Longdon
Rebecca and Neil are so knowledgeable, friendly and helpful that they make the whole process of overcoming hearing loss very manageable through their support.
I have moved from their Staffordshire base but travel back to see Rebecca when necessary - and always have a warm welcome.
Mrs J Preece , Leicestershire
Thank you for removing the wax
I can hear well again after months of blocked ears will recommend you to others
Thanks again L Marshall
Mr L Marshall , Staffordshire
Mr W Lockett, Stoke on Trent
Dear Neil & Rebecca,
This is just to thank you for the service over many years. Not only efficient but friendly and unassuming, with none of the airs so many professionals give themselves as loftier beings.
Best wishes to the business and to yourselves.
Mr Fogarty, Derbyshire
Mr C Wilber, Allestree
A big big thank you to Rebecca and Neil.
I am still amazed by all the sounds I can now hear. My life has been changed. My hearing aids are my most precious possession. Even hearing my cat chomping and slurping his food is a joy to me!!! I didn't realise he made any noise eating!
Again thank you. Val Rawlings
Mrs V Rawlings, Lichfield
Just a quick letter to say thank you very much to Rebecca for doing a superb job of fitting the hearing aids for me. As both Neil and Rebecca know, I have trialled several pairs with Bluetooth technology over the years, and I am pleased to say they have surpassed my expectations.
No doubt I will need some fine tuning from time to time, but generally I have a fair bit of control with the lovely mobile unit. I can take so much more control of what I want to hear.
Coupled with the brilliant media unit, I can now ditch my headphones that I have used with my previous CIC aids, and I am now able to hear clearer whilst still having a degree of conversation with others around me.
10/10. Thanks to you both.
Mr Barnfield , Swadlincote
A lovely thank you card received from Miss Turnbull.
Miss P Turnbull , Stoke on Trent
For years I have been unable to come to terms with wearing a hearing aid. I picked up several leaflets about hearing aids in hope to find how I can cope. I Called into the Dove Hearing Centre in Hanley. The receptionist was very friendly and polite also answering a few questions, she then booked me an appointment to see the Audiologist.
On the day of my appointment I was met by a smart young lady. I was given a hearing test and then we sat and discused my problems I was made to feel quite comfortable and she said she would help me all she could. We discussed different hearing aids she suggested a type of hearing aid which she tried on my ear, we then put our coats on and went outside so that I could witness everyday sounds. I was very comfortable with what I encountered.
I ordered that paticular model on a 30 day trial after 2 weeks I went back for minor adjustments. Thanks to Dove Hearing I am very happy and comfortable wearing my aid daily.
I would like to offer my sweet thanks for all you help and kindness shown me. Thank you
Mr J Foster , Stoke on Trent