CASE STUDIES - Customer Feedback on Our Products
Dear Rebecca, Neil & Team,
I just wanted to say a Big Thank You for the amazing service I received when I recently plucked up the courage to have my hearing tested. As I thought I did require Hearing aids which in itself can be a mine field. Your knowledge of the products along with the caring way in which you dealt with my many questions and fears made the whole experience so easy.
Many Thanks Colette
Mrs Malbon, Cheadle
Mrs J Ford , Upper Longdon
Rebecca and Neil are so knowledgeable, friendly and helpful that they make the whole process of overcoming hearing loss very manageable through their support.
I have moved from their Staffordshire base but travel back to see Rebecca when necessary - and always have a warm welcome.
Mrs J Preece , Leicestershire
Thank you for removing the wax
I can hear well again after months of blocked ears will recommend you to others
Thanks again L Marshall
Mr L Marshall , Staffordshire
Mr W Lockett, Stoke on Trent
Dear Neil & Rebecca,
This is just to thank you for the service over many years. Not only efficient but friendly and unassuming, with none of the airs so many professionals give themselves as loftier beings.
Best wishes to the business and to yourselves.
Mr Fogarty, Derbyshire
Mr C Wilber, Allestree
A big big thank you to Rebecca and Neil.
I am still amazed by all the sounds I can now hear. My life has been changed. My hearing aids are my most precious possession. Even hearing my cat chomping and slurping his food is a joy to me!!! I didn't realise he made any noise eating!
Again thank you. Val Rawlings
Mrs V Rawlings, Lichfield
Just a quick letter to say thank you very much to Rebecca for doing a superb job of fitting the hearing aids for me. As both Neil and Rebecca know, I have trialled several pairs with Bluetooth technology over the years, and I am pleased to say they have surpassed my expectations.
No doubt I will need some fine tuning from time to time, but generally I have a fair bit of control with the lovely mobile unit. I can take so much more control of what I want to hear.
Coupled with the brilliant media unit, I can now ditch my headphones that I have used with my previous CIC aids, and I am now able to hear clearer whilst still having a degree of conversation with others around me.
10/10. Thanks to you both.
Mr Barnfield , Swadlincote
A lovely thank you card received from Miss Turnbull.
Miss P Turnbull , Stoke on Trent