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CASE STUDIES - Customer Feedback on Our Products

Very impressed with the service and staff.
Would highly recommend.

Mrs R Reade , Stoke

Took my lovely mum to get her ears cleared from wax ..Wow what a difference it's made..!
From the lady on reception to the audiologist so professional and with the biggest smiles ..
Thankyou my mum is back with me again and enjoying salon life that she so loves.

Mrs L Skeggs

Visited Dove Hearing Centre for help with an ear problem. I was treated with kindness, and respect, and my problem was resolved quickly and painlessly in just a few minutes. I would recommend their services if you have any problems with your ears.

Mrs Timmis , Stafford

What a great service, I had serious blockage problem which was fixed very quickly and efficiently, by friendly, caring and professional staff. Easy parking opposite. Great value for money. Thank you very much, it's great to have my hearing back.

C.B.J , Hanley

Dear Anna,

Thank you very much for your help in dealing with my request for a hearing aid boost.

Thank you also for your kind and friendly manner when I called and the efficient way in which you helped me.

I am very grateful to the Dove Company in these difficult times and would always recommend you.

Yours sincerely 

Mr M Shaw , Lichfield

Hi Rebecca,

I just wanted to thank you again for taking such good care of my mum Edna Bradley.

She is very happy with the hearing aid and cannot believe the level of service you provided. It’s a great help to me to know that she need not worry anymore about any hearing issues!

Thank you so much. Best wishes

Andrew Bradley, Lichfield

I just wanted to say a huge thank you for giving me my life back, as I am only in my early fifties I was a little embaressed about my poor hearing & for years have just struggled on trying to get by. My situation was getting worse to the point that I would avoid people on dog walks as I couldn't hear a word they were saying. 

I was recommended by a friend to come to you & it's the best thing I have ever done. From the moment I walked through the door I was made to feel very comfortable & the professional service I received was fantastic, nothing was too much trouble. 

The before & after care is faultless & the product is outstanding & very discreet.

In the morning I roll out of bed& the first thing I do is put my hearing aids in so thatI can come downstairs, make the tea & hear the news without having the TV on so loud it wakes everyone up. 

I call my hearing aids my world because when I put them in I can't help saying "Hello World". The downside to my new hearing aids is that I can hear my husband slurp his tea, I may need a new husband !!!.

Seriously thank you so much 

Mrs Pountney, Staffordshire

Just a quick thank youfor the excellent serviceyou provided to me with my recent microsuction procedure. 

You were very understanding and showed a excellent caring attitude.

Many Thanks

Mr Whitehouse, Cannock

Dear Rebecca, Neil & Team,

I just wanted to say a Big Thank You for the amazing service I received when I recently plucked up the courage to have my hearing tested. As I thought I did require Hearing aids which in itself can be a mine field. Your knowledge of the products along with the caring way in which you dealt with my many questions and fears made the whole experience so easy.

Many Thanks Colette

Mrs Malbon, Cheadle

I would just like to say thank you for the exceptional service provided  by your Lichfield Branch yesterday.
Not only did they manage to resusicate my husband's 'broken' Starkey Hearing Aid, whilst he was in hospital but also deliver it to our home.
Above and beyond. Thank you.

Mrs J Ford , Upper Longdon